Picture this, you finally have your roof fixed, and it's all sunshine and rainbows...until the next time it rains. And the rain isn't just coming down, it's coming in! You thought you were getting a new roof, but instead, you got a fancy new shower - not the kind you wanted. The roofer promised you top-notch materials but ended up using sub-par ones that are as strong as a wet napkin.
Are you tired of roofing companies giving the industry a bad name?
Sick of hearing about unprofessional behavior, lack of communication, and subpar workmanship?
We get it! As homeowners, you deserve better. But how can you tell which roofing companies are the "bad apples" and which ones are the real deal?
At RoofCrafters, we've been in the roofing business for over 3 decades and understand your concerns. With years of experience under our belts, we know the ins and outs of the roofing industry and the common pitfalls to avoid. And we're here to share that knowledge with you. today.
In this article, we'll provide 20 reasons why roofing companies give the industry a bad reputation. From failing to show up on time to using substandard materials, we'll leave no stone unturned. So sit back, grab a cup of coffee (or a glass of wine), and get ready to laugh(or cry) and learn about the roofing industry's biggest challenges.
Let's dive right in!
20 Reasons Why Roofing Companies Give the Industry A Bad Reputation
- Unprofessional behavior
- Lack of communication
- Failing to show up on time
- Not completing projects on schedule
- Using substandard materials
- Not obtaining necessary permits and inspections
- Not providing clear, detailed estimates
- Not having insurance or proper licensing
- Not properly cleaning up after work is completed
- Not standing behind their work with a warranty
- Not addressing customer complaints in a timely and satisfactory manner
- Not providing adequate safety measures for workers and customers
- Not keeping up with industry standards and regulations
- Pressure sales tactics
- Not providing references or proof of past work
- Not providing transparency with pricing and materials
- Not providing accurate and honest assessments of a roofing problem
- Being unresponsive to customer inquiries or requests
- Failing to explain the process and what to expect during the job
- Failing to meet building codes and safety regulations
A Roofing Industry Bedtime Story
Once upon a time, there was a homeowner named Sarah who was in dire need of a roof replacement. She scoured the internet and asked for recommendations from friends and family. Eventually, she found a roofing company that seemed too good to be true. They offered her a low price, guaranteed a quick turnaround time, and promised to use the best materials available.
But as soon as the roofers started the job, red flags began to pop up left and right. They showed up late and often failed to show up at all. When they did work, she caught them using lower-quality materials than they discussed. And she found out they didn't get the necessary permits or inspections. They didn't provide clear estimates, and Sarah had no way of proving what she was supposed to get.
The company was also unprofessional and didn't provide adequate safety measures for their roofers or for Sarah. They didn't respond to her inquiries or requests, and when she tried to ask questions about the process, they used “me-no-speak-english” to shut her down.
To make matters worse, once the project was completed, Sarah noticed that the roofers didn't clean up after themselves. And the work wasn't looking as good as they had promised. She tried to address her concerns. But the roofers were unresponsive and didn't address her complaints in a satisfactory manner.
In the end, Sarah realized that she had fallen for one of the many roofing companies that give the industry a bad reputation. She learned the hard way that it's important to do your research and get multiple quotes. Better to choose a roofing company with a proven track record of providing quality work and excellent customer service.
So, if you don't want to end up like Sarah, make sure you do your best to avoid any roofing company with any one of these 20 bad habits.
Key Takeaway
Keep an eye out for roofers who are all talk and no action, and make sure they deliver on their promise of quality materials, or you might just find yourself inside your home singing in the rain...literally!
Here at RoofCrafters we laugh and make light so we don't cry. We've seen and dealt with many owners over the last 30 years who've been taken advantage of by unprofessional companies. We hope by sharing the bad habits of our own industry we can help you be on the lookout and avoid a bad experience altogether.
We also put together a Top 10 hiring checklist to help you vet and interview potential roofing companies. And hopefully, it'll help you hire the best roofer in your area.
