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The Differences between Good and Bad Roofing Contractors

July , 2023 | 6 min. read

By Kevin Mills

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When it comes to maintaining or replacing your roof, selecting a reputable and skilled roofer is essential! A sound roof protects your property and ensures your family's safety. However, not all roofing contractors are created equal. The difference between a good roofer and a bad one can have a significant impact on the longevity and performance of your roof. 

RoofCrafters has been a name in the industry for thirty years, and we know that not every contractor has your best interest in mind. But what should you look out for? How do you know if you've found "the one?" We're glad you landed here because that's exactly what we're going to discuss.

In this article, we'll explore the key differences between good roofers and bad ones to help you make an informed decision and safeguard your investment! By the time you finish reading, we hope you have a better understanding of which contractors are a "Yes!" and which are a hard "NO!" Let's get into it!

Reputable vs. Non-reputable: How Do You Decide?

 

Making decisions isn't always easy, especially when high costs are involved. What we're sure you do know is this- you want the best for you and your home. Why choose someone who doesn't know what they're doing when you could have a top-rated contractor? If you're unsure of whether you can find a good roofer, don't worry- they're out there. Let's delve into what you should keep a lookout for by comparing "good" versus "bad" roofers:

  • Licensing and Insurance


Good Roofers: A reliable roofer holds all the necessary licenses and permits required by local authorities. They carry comprehensive liability insurance and workers' compensation coverage, protecting both themselves and homeowners from potential accidents or damages during the roofing project.

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Bad Roofers: Crooked contractors may lack the proper licensing and insurance, putting homeowners at risk of being liable for any accidents or injuries that occur on their property during the roofing process.

  • Experience and Expertise


Good Roofers: Seasoned roofing professionals possess years of experience and expertise in their field. They have successfully completed numerous roofing projects and can provide references or portfolios showcasing their workmanship!

Bad Roofers: Less competent contractors may lack experience or employ sketchy workers, leading to subpar workmanship, potential mistakes, and a higher likelihood of roofing issues in the future.

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  • Transparent and Detailed Quotes


Reputable oofers offer clear, itemized quotes that outline the scope of work, materials to be used, labor costs, and any additional expenses. They are willing to answer questions and clarify any uncertainties related to the project.

Good Roofers: Reputable roofers offer clear, itemized quotes that outline the scope of work, materials to be used, labor costs, and any additional expenses. They are willing to answer questions and clarify any uncertainties related to the project.

Bad Roofers: Dishonest roofers might provide vague or ambiguous quotes, leaving homeowners susceptible to hidden costs and surprise fees once the project is underway. Door knockers, where are you?

  • Quality Materials

Good Roofers: Reliable contractors use high-quality roofing materials from reputable manufacturers. They can recommend the best materials suited to your specific needs and budget.

Bad Roofers: Untrustworthy roofers may try to cut costs by using inferior or substandard materials, compromising the roof's durability and lifespan.

  • Written Contracts

Good Roofers: Professional roofers operate with written contracts that clearly outline the terms and conditions of the project. These contracts protect both parties and ensure that everyone is on the same page.

Bad Roofers: Unreliable contractors may skip the written agreement, leading to potential misunderstandings, disputes, and an absence of accountability.

  • Communication and Customer Service

Good Roofers: Excellent roofers prioritize effective communication with their clients. They promptly return calls, address concerns, and keep homeowners updated on the progress of the project.

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Bad Roofers: Poor communication and unresponsive roofers can cause frustration and leave homeowners feeling disconnected from the project and their homes. Now, it's vital to understand that mistakes do happen. No one is perfect, and the most outstanding roofing companies achieved that by learning from their faults.

  • Local Reputation

Good Roofers: Reputable contractors have positive reviews and testimonials from satisfied customers within the community. They prioritize their reputation and aim to maintain high standards of work.

Bad Roofers: Unreliable roofers may have a history of repetitive negative reviews, complaints, or unresolved issues, indicating a lack of trustworthiness.

Cowboy Roofers: What's the Deal?

 

The term "cowboy roofer" emerged as a metaphorical description for those who conduct roofing work in an unregulated, reckless, and unprofessional manner. These individuals or companies, commonly known as roofing cowboys, operate outside the established rules and norms of the roofing industry. Their practices often involve taking shortcuts, using substandard materials, and performing work without the necessary qualifications, licenses, or insurance.

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Roofing cowboys can be a cause for concern for homeowners seeking reliable roofing services. Identifying and understanding the characteristics of such unqualified and unprofessional contractors is vital for safeguarding your property and investment.

Cowboy roofers often have zero online presence, meaning you'll find very little, if anything, about them on Google. They also provide very little information about the company they work for and may stumble/make up details about it upon being asked questions. Most importantly- they target specific clientele, like those who are vulnerable after storms. 

Keeping an eye out for bad roofers is an integral part of being a homeowner. They're not always obvious and may hide behind charm or false knowledge. To tie in what you learned about them, check out our comprehensive roofer checklist. It'll help you pinpoint the differences between good and bad roofers, helping protect you and your home from danger!

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Can You Spot a Reliable Roofer?

 

We hope you have a bit more of an idea of what you can keep an eye out for when faced with the decision to find a contractor. Remember, don't be afraid to ask questions. A good roofer is honest and will help you through the roof replacement process with ease. And if you aren't sure, refer back to our roofer checklist to give you a hand.

If you have any questions or concerns regarding the livelihood of your roof or a potential project, RoofCrafters is delighted to assist you. To get in touch with one of our friendly representatives, head on over to our contact page. Remember- a sparkling new roof is only a phone call away!

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Kevin Mills

My name is Kevin Mills, and I am the lead estimator for RoofCrafters’ Tampa division. I’m originally from Michigan, and I enjoy hunting, fishing, and spending any free time outdoors. What I’m most passionate about, though, is helping business owners and homeowners alike achieve their roofing goals, all while providing a seamless customer journey.