Getting a roofing estimate might seem like just another step in home maintenance, but it’s a crucial one that can make or break your experience with a roofing contractor. Most people focus on the numbers in an estimate, but there are often hidden clues about the contractor’s professionalism, pricing transparency, and the quality of work you might receive.
At RoofCrafters, we've helped numerous clients fix what was broken after a disappointing roof repair or replacement with another contractor, and we want you to know how certain red flags can help you avoid potential scams, poor workmanship, or simply an unpleasant customer experience.
All of that being said, let's discuss the biggest roofing estimate red flags that every homeowner should know. Whether you’re looking to repair storm damage, replace an old roof, or install a new one, understanding what to watch for can save you time, money, and a lot of headaches. Let's dive in!
Lowball Pricing
When something seems too good to be true, it often is. One of the most common roofing estimate red flags is an unusually low bid. While everyone loves a bargain, roofing is an investment, and contractors need to charge a fair price to cover materials, labor, insurance, and warranties. A rock-bottom estimate can indicate several potential problems:
• Inferior materials: The contractor might be using low-quality shingles, nails, or other materials that won’t last long. This can lead to leaks, poor insulation, and costly repairs down the road.
• Shoddy workmanship: A lowball estimate could also mean the contractor is cutting corners on labor, hiring inexperienced workers, or skipping critical steps in the installation process.
• Hidden fees: Some contractors lure you in with a low initial estimate only to tack on extra charges once the work begins. These could be for “unforeseen issues” or changes that weren’t originally mentioned.
To avoid this, always get multiple estimates and ask for a detailed breakdown of what’s included. That way, you can compare apples to apples and know what you’re really paying for.
Lack of Detailed Breakdown
A vague estimate that only gives you a lump sum with little or no explanation is another big red flag. A trustworthy contractor will provide an itemized list of costs, including materials, labor, permits, and other expenses. If the estimate doesn’t break down each element, you have no way of knowing what you’re paying for, or where they might cut corners.
Look for specific details like:
• Material type and brand: What kind of shingles, underlayment, or flashing are they using? Does a manufacturer’s warranty cover the materials?
• Labor: Is the labor charge based on the size of the job, the complexity, or both?
• Timeline: How long is the job expected to take? What happens if they go over the deadline?
• Permits and inspections: Are these included, and if so, how much are they charging?
A good estimate will not only give you transparency but also help you compare it against other bids. If a contractor is reluctant to provide details, that’s a sign they might not be upfront about other aspects of the project either.
No Mention of Warranty
A roofing contractor who doesn’t mention warranties or avoids discussing them is waving a massive red flag. Your roof is a long-term investment, and reputable contractors will always offer warranties for both materials and labor.
There are two types of warranties to look out for:
• Manufacturer’s warranty: This covers the roofing materials (like shingles) and typically lasts 20–50 years depending on the product.
• Workmanship warranty: This covers the installation and labor. If there are any issues caused by faulty installation, a workmanship warranty ensures the contractor will come back and fix them.
Always ask about the length and terms of both warranties before agreeing to a contract. If a contractor refuses to guarantee their work, you should question their confidence in their ability to deliver quality.
No License or Insurance
Never hire a roofing contractor who cannot provide proof of licensing and insurance. Roofing is a high-risk job, and accidents do happen. Without the proper insurance, you could be liable for injuries or damages that occur during the project.
• Licensing: A licensed contractor has met the necessary qualifications and legal requirements to operate in your area. Be sure to check that the license is current and valid.
• Insurance: A reputable contractor should carry two types of insurance: liability insurance (to cover any damage to your property) and workers’ compensation (to cover any accidents that occur on the job).
Ask to see proof of both before you agree to an estimate. If a contractor can’t provide this, it’s a major red flag that they might not be a legitimate or reliable business.
Pressure Tactics
A contractor who pressures you to make an immediate decision or sign a contract on the spot should set off alarms. Legitimate roofing companies understand that replacing or repairing a roof is a significant decision and will give you time to compare estimates, check references, and make an informed choice.
Some high-pressure tactics to watch out for include:
• “Limited time offers”: Claims that a price or deal is only available for a short period are often used to rush you into signing.
• “This is the last appointment I have”: Contractors who claim they’re in high demand might be using this as a tactic to make you feel you need to lock them in quickly.
• Refusal to provide written contracts: Any contractor who avoids putting the terms of the estimate in writing is a major red flag. Verbal agreements are risky and can leave you vulnerable to additional charges or poor work.
No Local Presence or Reviews
Fly-by-night contractors are a common problem in the roofing industry, especially after storms or natural disasters. These companies will swoop into an area, offer quick and cheap fixes, then disappear once the work is done, or worse, leave it unfinished.
Before agreeing to any estimate, check the contractor’s:
• Local presence: Do they have an office, a website, or a business address in your area? A contractor with a local presence is much easier to hold accountable.
• Reviews and references: Look for online reviews on Google, Yelp, or the Better Business Bureau. Do they have testimonials on their website or social media? A lack of reviews or even an abundance of negative ones should give you pause.
If a contractor’s name doesn’t come up in your research, or you can’t find any information about them online, this is a serious red flag.
Lack of Communication
Good communication is key to any successful roofing project. If a contractor is difficult to reach, doesn’t return calls promptly, or avoids answering your questions, they may not be someone you want to work with.
Red flags in communication can include:
• Delays in responding: If it takes the contractor days or weeks to get back to you, they might not be reliable when the project begins.
• Vague answers: If the contractor avoids giving you clear answers about the project’s timeline, materials, or other critical aspects, this could lead to misunderstandings or disputes down the road.
• Lack of professionalism: Politeness and respect are indicators of a contractor’s professionalism. You can expect the same attitude during the job if they're rude or dismissive.
Estimate Intuition: Always Trust Your Instincts
Roofing is a major investment, and the estimate you receive is one of the first signs of the contractor’s professionalism and integrity. If something feels off, don’t hesitate to ask questions or walk away.
Watch for the red flags we’ve outlined, and you’ll be better equipped to find a contractor who will deliver quality work at a fair price. By staying vigilant and doing your research, you can avoid costly mistakes and ensure your roofing project is a success.
Don’t just settle for the first bid! Take the time to compare estimates, read reviews, and trust your gut when something seems off. Your roof, and your wallet, will thank you. If you're in need of an inspection from a trusted contractor, but aren't quite sure where to start, be sure to hit the "Schedule an Inspection" button down below!
