If there's anything the recent hailstorm in Decatur, Ill taught us, it's that "cowboy" roofers are running as rampant as ever. If you missed it, the city was hit with a ferocious storm that caused devastating aftermath. Like moths to flames, sketchy roofers made their way into homes looking to make a quick buck. It was so bad that the city issued a warning to residents.
Let's ensure you're not the next victim of a roofing scam. Here at RoofCrafters, we've seen the results homeowners get from cowboy roofers - and they're not pretty. We know you deserve a roof you don't have to worry about, so the first step staying vigilant is knowing what signs to look for. After over 30 years in the roofing industry, we've learned a thing or two about these guys.
In this article, you'll not only learn about common roofing scams and how to avoid them, but we'll use real-life examples to give you the most accurate idea of what can happen if you fall for one. By the time you finish reading, you'll be an expert in keeping these roof swindlers away from your home and family. Let's jump right in!
Who Are Cowboy Roofers?
Who are they and why is their name so silly? In general, the term "cowboy roofer" is often used metaphorically to describe someone who operates outside the rules or norms, often in a reckless or unprofessional manner. Roofing cowboys might be used to refer to contractors or workers who are unqualified, unskilled, or operate without proper licenses and insurance. If your roofer has an unmarked vehicle and doesn't offer any warranties, it's time to be very suspicious.
These individuals may cut corners, provide subpar workmanship, or engage in dishonest practices. It's essential to conduct proper research and due diligence when hiring roofing contractors to ensure that you work with reputable and reliable professionals. Verify their licenses, check for references and reviews, and ask for proof of insurance before committing to any roofing project. But we'll get more into that below.
Why Are Cowboy Roofers Dangerous?
We all have to make money, right? Some make it the honest way and others would rather take...alternative routes to making a living. These are cowboy roofers. Unfortunately, they find victims of severe weather events easy prey. If your roof just collapsed, you're going to want help ASAP. Some homeowners may hear a knock at the door, notice it's a "roofer," and think it's a sign from the heavens that they're here to save the day. Let's get one thing straight.
A legit roofer will almost NEVER come knocking at your door unannounced. Professional roofing companies will visit your home after they've been asked to by you. Door-to-door roofing solicitation is illegal in Florida. Trustworthy businesses don't want to risk their licenses, so they'll typically avoid this.
Here are some reasons why cowboy roofers should be avoided:
Lack of Expertise: Cowboy roofers typically lack the proper training, experience, and expertise required for roofing projects. This can lead to neglectful workmanship and improper installations, posing risks to the structural integrity of the roof.
Use of Substandard Materials: In an effort to cut costs and maximize profits, cowboy roofers may use low-quality or substandard materials for roofing projects. These materials are less durable and may not withstand harsh weather conditions, leading to premature roof failure and costly repairs.
Unreliable Services: Cowboy roofers often operate without proper licensing, insurance, or permits. As a result, they may ghost you without completing the job or addressing any issues that arise after installation. This lack of accountability can leave homeowners stranded with unfinished or poorly executed roofing projects. It happens WAY too often. Example: Mary hired a cowboy roofer to complete repairs after a hurricane. The roofer still left significant damage behind but covered it to give the illusion the work was done. Mary had a leak weeks later that led to needing a full roof replacement.
Safety Concerns: Due to their lack of training and adherence to safety protocols, cowboy roofers pose significant safety risks to themselves and others. Accidents, injuries, and property damage are more likely to occur when inexperienced individuals attempt roofing work without proper safety measures in place.
Fraud: We don't need a fancy title for this one. These roofers are known for engaging in scams and fraudulent practices, such as overcharging for services, using high-pressure sales tactics, and performing unnecessary repairs. Be wary of any roofer who offers unusually low prices or demands payment upfront without providing a detailed contract!
Say "No" to Cowboy Roofers (The Right Way)
To properly keep cowboy roofers away and ensure you hire a reputable roofing contractor, make the following steps your ritual:
Research Local Roofing Companies: Start by researching local roofing companies with a strong reputation for quality work and customer satisfaction. Look for companies with positive reviews, high ratings, and recommendations from friends, family, or neighbors.
Verify Credentials: Ensure that the roofing contractor is licensed, bonded, and insured in your state. Request to see their license and insurance certificates, and ensure they are up to date. This provides protection for both you and the contractor in case of accidents, damages, or disputes.
Check References: Ask the roofing contractor for references from past clients and follow up with them to inquire about their experience working with the company. Ask about the quality of work, communication, timeliness, and overall satisfaction with the roofing project. Google is a fantastic place to go for reviews. You'll see the good, the bad, and the ugly there.
Review Contracts Carefully: Before signing any contracts or agreements, review them carefully to ensure they include detailed descriptions of the work to be performed, materials to be used, project timeline, payment schedule, and warranty information. Avoid contractors who pressure you to sign quickly or refuse to provide written contracts.
Avoid Upfront Payments: Give a hard "no" to roofing contractors who demand full payment upfront or ask for large deposits before starting the work. A reputable contractor will typically require a reasonable deposit or payment schedule based on project milestones.
Trust Your Instincts: We can't stress this enough - trust your instincts and avoid contractors who use high-pressure sales tactics, make unrealistic promises, or seem unwilling to address your questions or concerns. Choose a contractor who communicates openly, listens to your needs, and provides transparent information.
Hire a Legit Roofing Contractor
As you now know, it's crucial to stay away from cowboy roofers to protect you and your home from potential risks and financial losses. Cowboy roofers, often lacking professionalism, integrity, and proper qualifications, may offer enticing deals but deliver subpar workmanship and low-quality materials.
By being aware of the warning signs like unmarked vehicles, lack of clear warranties, and pressuring for upfront cash payments, we can avoid falling victim to their schemes. Instead, opt for reputable roofing contractors who are licensed, insured, and possess a proven track record of delivering high-quality work and customer satisfaction. Seek referrals, ask for references, and thoroughly research potential companies before making a decision.
Trusting your instincts and being proactive in assessing roofing contractors will ultimately lead us to reliable professionals who will ensure a secure and well-maintained roof over our heads for years to come. By avoiding cowboy roofers and making informed choices, you invest in the long-term protection and value of your home! If you need a roof repair, replacement, or a professional project estimate, be sure to hit the “schedule an inspection” button down below, and one of our licensed experts will happily aid you in your roofing needs!
My name is Kevin Mills, and I am the lead estimator for RoofCrafters’ Tampa division. I’m originally from Michigan, and I enjoy hunting, fishing, and spending any free time outdoors. What I’m most passionate about, though, is helping business owners and homeowners alike achieve their roofing goals, all while providing a seamless customer journey.